1.  Orders are subject to availability.  Studio Tile and Stone reserves the right to decline any order.

2.  All materials are paid for in full at the time of order & purchase.

3.  Product representations made in photographs, catalogs, advertisement and on-line formats are only indicative of product. Variations in color, finish and size can occur within production runs. 

4.  The responsibility is with the end-user to verify suitability of material prior to installation.

5.  Special-Order and Made-to-Order materials are non-cancelable and non-returnable.

6.  Materials that are returnable must be pre-approved by Studio Tile and tile distributor.  

7.  No returns after 30 days from arrival at Studio Tile.

8.  Approved returns incur 35% handling/restocking fee and return shipping costs.  Credits will be made only after the vendor receives the merchandise in good condition.  

9.  Claims for defects must be communicated before tile is installed. Installation of material constitutes acceptance.

10.  Setting materials are non-returnable.